THURSDAY, March 21st

17:00 – 21:00
DRINKS & DINNER HOSTED BY DDF
Andrassy Ut 86 Budapest, Hungary 1062 

FRIDAY, March 22nd

7:30 – 8:15
RUN AROUND BUDAPEST WITH JUSTIN
Join Justin Santos in a run around town
RUN DEPARTS FROM BRODY HOUSE RECEPTION
Route here

9:30 to 10:30
WELCOME BREAKFAST AND KICK-OFF
BALCONY ROOM @ THE STUDIOS
Vörösmarty u. 38, 1064 Hungary

Opening remarks including structure, tools, and personal objectives for the day. Arrive promptly to respect the starting time.

10:30 – 11:30
SESSION 1
BALCONY ROOM

  • JOINT SESSION - PAYMENTS UPDATE
    co-host Thierry Arrondo, Vendo

    • How are you preparing for these changes?

      • VISA new threshold (Oct 2019)

      • VCR/VMPI Update (Prevention Alert Networks and VMPI Facilitators)

11:45 to 12:45
SESSION 2
Here you will have the opportunity to attend one out of two exciting session. We are covering important and relevant topics affecting the paysite industry today. Each session will be lead by an experienced paysite’s pros who will be sharing their experience and facilitating the roundtable discussion.

-DRAWING ROOM:

  • CUSTOMER SERVICE -ARE YOU CUSTOMER CENTRIC ENOUGH?
    co-host Paul  DDF

    • How you use CS to build, reinforce and retain customers?

    • How do you measure customer satisfaction and integrate it into your service?

      Read Case Study

  -BALCONY ROOM:

  • Damn! MY REBILLS ARE GOING DOWN- the count and the revenue. Why? What can I do about it? Why are my members leaving? co-host Ante, DDF

    • How do you feel when you see a drop in rebills?

    • What is your current process?

    • What would be the ideal process for you?

      Read Case Study

13:00 – 14:00
LUNCH
We are halfway there. Time to fuel up. Network and get ready for the second half of the day. 

14:00 to 15:00
SESSION 3

-BALCONY ROOM:

  • G*DAMMIT! WHAT IS HAPPENING TO MY LIFETIME VALUE (LTV)

    • How my LTV has changed over time?

    • Where am I winning, where am I losing?

      Read Case Study

-DRAWING ROOM:

  • GROWTH IN 2019, WHICH AREAS DO YOU EXPECT TO GROW?
    co-host Mickey, Life Selector

 

15:15 to 16:15
SESSION 4

-BALCONY ROOM:

  • JOINT SESSION: INDUSTRY EVENTS - WHERE IS THE VALUE? WHAT IS THE  PURPOSE?
    co-host Justin, Joybear

    • Why are you attending?

    • How do you make the most out of it?

    • How do you measure ROI?

      Read Case Study

 

16:30 to 17:30
CLOSING SESSION

-BALCONY ROOM
Share takeaways

17:30 to 19:00
NETWORKING HAPPY HOUR
Let’s relax and enjoy a drink while connecting

20:30
DINNER HOSTED BY LIFE SELECTOR
@ BOTTEGA DI BRONTOLO
Address here

SATURDAY, march 22nd

9:30 – 12:00
BRUNCH @ THE WORKSHOP
Address Here